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in Adams Gardens, TX

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About this job

DME CSR-Customer Service Representative Location: Harlingen, TX Lillian's DME is dynamic and fast growing company currently accepting resumes for a full time Customer Service Representative (CSR).  We are looking for a highly motivated individual who is customer focused with great organizational and prioritization skills, detail orientated, and has the ability to think critically and problem solve.

Job Duties include but are not limited to:

  • Responsible for receiving and processing telephone and fax requests from referral sources and patients to provide durable medical equipment
  • Responsible for obtaining all pertinent intake information to enter orders accurately and efficiently
  • Maintain working relationship with doctor offices and referral sources
  • Answer multi-line phone system efficiently and direct the patient to the correct person and/or department they need
  • Maintain a clean, well-organized work space
  • Complete accurate insurance verification and updating patient files
  • Discretion in handling and communicating sensitive information
  • All other duties as assigned

Requirements:

  • Bilingual in Spanish
  • Willing to work in a team
  • Strong communication and customer service skills
  • Minimum of High School Degree and / or additional education preferred
  • Experience and knowledge of DME/ Medical supplies is a plus

 

****TO APPLY, PLEASE EMAIL YOUR RESUME TO DME.KEY_Resume@yahoo.com