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Hours Full-time, Part-time
Location 112 Donald Lynch Blvd.
Marlborough, Massachusetts

About this job

Job Summary:

Responsible for preventive maintenance in guestrooms as well as public spaces, equipment repairs and overall building and landscape upkeep. 

Job Responsibilities (Include but not limited to):

  • Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with guests, vendors, co-workers and management.
  • Ensure guest satisfaction through a properly maintained property, guestrooms and by responding promptly and efficiently to all guest complaints and needs.
  • Always maintain a guest focus while striving to meet and exceed GSS goals.
  • Maintain and repair all manageable mechanical operations and equipment including, but not limited to:
  • Electrical wiring
  • Small plumbing problems
  • Windows, doors, locks and keys
  • Drywall, wall papering, painting, caulking
  • Equipment maintenance
  • Furniture and upholstery repair
  • Swimming pool and spa operation and upkeep
  • Possess a good mechanical knowledge of how to safely operate and maintain all tools
  • Respond to and complete all work orders in a timely manner
  • Complete and track guest room and equipment preventive maintenance as outlined by Quality Assurance requirements.
  • Keep all work areas (shop and guest rooms) neat, clean and orderly
  • Maintain an adequate supply of spare parts and light bulbs.
  • Check all exterior lighting, public area lighting and signage daily (parking lot lights, building lights, entrance signs, corridor lighting, lobby and elevator lighting
  • Assist in controlling expenses in accordance with budget and checkbook totals
  • Must wear proper uniform at all times
  • Be able to move luggage or packages weighing up to 40 lbs.
  • At end of shift ensure all tools are accounted for and rooms worked in are left in “vacant ready” status
  • All work completed is logged in maintenance book

NOTICE:  The hotel business functions seven days a week, 24 hours a day.  All associates must acknowledge this and be aware that at any time it may be necessary to move associates from his/her accustomed shift as business demands.