Customer Care Specialist I

Customer Service Representative Harland Clarke Holdings

                            Build Your Career. Live Your Passion. Create Our Future. 

Why Join Our Team?

The Customer Service Representative position is a great pathway to starting a career. We offer more than just a job; our jobs turn into careers (through career development and career advancement), and your career will lead to achieving and living your passion.

As a minimum our team members receive:

• Very competitive compensation package
• Additional pay for bilingual candidates and we offer a shift differential
• Unbelievable Paid Time Off!
• Generous Employee Referral Bonu$ plan
• 401(k) with company match
• Tuition Assistance Program
• Available medical, dental, and vision Insurance
• Consumer Discounts
• Paid professional training
• Team/family member culture
• Recognition program for top performers
• Career progression opportunities
• and many more!

The Job!

Position Summary:  Assists Clients and Customers, via telephone, e-mail or chat, with orders, inquiries, requests, problem resolution, and comments/feedback regarding financial products/services. Responsibilities for inbound or outbound financial and/or marketing serves; based on individual assignment. Consults with Clients and Customers to identify additional needs related to the products or services. Recommends appropriate products, services, or solutions. Works on assigned client programs. Performs duties in a courteous, efficient, and professional manner utilizing start of the art techniques.

Do You Qualify?

Education & Knowledge Required

•  HS Diploma/GED required

Experience / Skills / Abilities Required

Minimum 0-2 years

• 6 months work history preferred, familiar with customer service and selling concepts
• Previous customer service, banking or retail experience helpful
• Closing sales and/or generating qualified leads preferred
• Multitask ability
• Detail oriented
• Good communication and interpersonal skills
• Basic computer skills
• Ability to learn required information and ongoing training

How To Apply:

• Apply on line at

Video Link: 

Training classes are starting soon!