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in Burlingame, CA
Clinical Case Manager
Hours | Part-time |
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Location | P.O. Box 2065 Burlingame, CA Burlingame, California |
About this job
We have a full time opening for a Clinical Case Manager.
Must be able to work varying shift(s) per week and be available .
- 2 year(s) experience required
- Must be at least 21 years old
- Must have reliable transportation.
- Must have a valid driver's license.
- Background check required.
- Be authorized to work in the United States.
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Position Summary:
Freedom House, a safe house for women survivors of human trafficking.
Case Manager will support survivors in restoring dignity, choice, safety, and self-agency to continue on path toward self-sufficiency.
Provide holistic services to survivor-residents.
Support a caseload of current residents, crisis management, and support for post-residency survivors on a case-by-case basis.
Responsibilities:
1. Accepts, screens and complete intakes and in-person interviews for referrals and those seeking support;
2. Assess survivors' needs; jointly develop, implement and monitor survivors' personal goals;
3. Conduct weekly case-management meetings with survivors;
4. Follow professional guidelines, such as NASW Code of Ethics and HIPPA;
5. Actively cultivate, coordinate and refer to other supportive service providers for survivors, including law enforcement, legal, mental health/ recovery providers, medical health providers, housing support, vocational training and/or employment services;
6. Provide therapeutic intervention when and if needed for residents, callers, potential residents and aftercare survivors;
7. Conduct assessment and development of safety planning around trafficking, abusive relationships/ environments, self-harm, suicidal thoughts, and other high-risk behaviors;
8. Monitor and document prescription drug use; provide psycho-education and consultation about such prescribed drugs;
9. Complete documentation of services rendered and significant events in a timely manner;
10. Update and maintain survivor documents, policies, and procedures;
11. Maintain and monitor the Emergency Phone in support of survivors;
12. Transport survivors whenever necessary;
13. Job requires flexible work hours, including evenings and weekends;
14. Job also requires ability and willingness to drive with residents;
Requirements:
Support of the Freedom House mission
Education/ Knowledge:
Master's degree, comparable work or personal experience in Social Work, Human Services, or related field
• Minimum of 2 years of experience with survivors of trauma, especially human trafficking, preferred in a residential, group-home setting;
• Expertise in post-trauma recovery, addiction, rape, torture, homelessness, and/or trafficking;
• Ability to work with individuals with various backgrounds, languages, and strengths/ barriers;
• Knowledge and ability to apply dual diagnosis, trauma recovery, harm reduction, and conflict resolution and prevention;
• Understanding and supporting survivors with behavioral needs;
• Ability to manage and assess emergencies and crises in and out of the shelter;
• Sensitive to the dynamics of culture, gender, socio-economic status and their interaction with PTSD, victimization, criminal justice system and the experiences of survivors of trauma/ trafficking;
• Knowledge of county resources and partner organizations;
• Ability to work with translators/ interpreters required.
Performance Standards:
• Strong organizational and communication skills;
• Ability to handle and support multiple tasks;
• Keep up-to-date on regional resources, research, therapeutic interventions, and benefits;
• Ability to embrace working on a multi-disciplinary team;
• Willingness to assist law enforcement and survivors off-site at crime scenes and provide survivor support when needed;
• Tact and ability to work with individuals who may express aggression, fear, and/or difficulty trusting;
• Ability to talk about sensitive and stressful topics and events;
• Highest understanding and respect of confidentiality and safety.
Other Requirements
A successful criminal and driving background check, finger imaging, annual TB screening,
Salary for Full-time