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About this job

Summary of Job:

Ensuring quality and clean facilities throughout the hotel, a housekeeping employee cleans lobbies, halls, guestrooms and bathrooms. A housekeeper stocks guest rooms with towels and linens, furnishings and any other supplies a guest may need or request. Housekeepers also vacuum carpets, dust furniture, empty wastebaskets and mop bathroom floors. In larger hotels, a housekeeping staff may report to floor supervisors and executive housekeepers.

Essential Job Functions:

  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met
  • Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
  • Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines
  • Keep storage areas and carts well-stocked, clean, and tidy
  • Polish silver accessories and metalwork such as fixtures and fittings
  • Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items
  • Sort, count, and mark clean linens, and store them in linen closets
  • Request repair services and wait for repair workers to arrive
  • Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms
  • Hang draperies, and dust window blinds
  • Move and arrange furniture, and turn mattresses
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
  • Follow all required safety and standard operating procedures
  • Follow all company and regulatory policies
  • Report lost and found to Internal Supervisor or Hotel Supervisor

Qualifications:

  • Must display strong attention to detail
  • A customer service spirit
  • Great attitude and strong work ethic
  • High School diploma or GED preferred, but no necessary
  • Prior housekeeping, cleaning or customer service experience preferred
  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays

Knowledge, Skills and Abilities:

  • Must meet company and hotel grooming standards
  • Ability to work with a variety of cleaning equipment and chemicals
  • Ability to perform all duties as instructed
  • Ability to lift 25 pounds
  • Position requires morning shifts