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About this job

Food Runners are responsible for the timely delivery of food and beverage items and general support of the dining experience in the Premium/VIP areas of Honda Center.  This is a part-time, event-based position located within the Food and Beverage Department of Honda Center.   Hours for this position fluctuate depending upon arena event schedule.

Examples of Essential Duties/Responsibilities:  

  • Deliver food and beverage orders to guests in Premium/VIP seating in a timely and efficient manner
  • Have complete knowledge of all menu items, production specs, ingredients, cooking times and presentation
  • Have a complete knowledge of available beers and cocktails
  • Work together with co-workers to ensure that guests are receiving the best possible service
  • Understand and execute responsible alcohol service as well as sanitation and food safety
  • Be comfortable with the arena and know how to navigate personally, as well as, assist guests.
  • Support any other Food & Beverage departments as needed.
  • Other tasks as assigned by supervisors and/ or managers.
  • Help maintain and ensure excellent customer service.

Specific Qualifications/Abilities: The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • High School diploma or equivalen
  • Minimum 18 years of age
  • Previous customer service and food runner experience a plus
  • Must be able to able to effectively communicate in English, in both written and verbal forms
  • Must be willing and able take and pass required Food & Beverage training classes including safe food handling and alcohol service
  • Ability to work in a fast paced evolving environment in which guest satisfaction is always the goal
  • Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
  • Must be able to perform physical requirements of the position, including bending or lifting up to 50lbs and standing and/or walking for extended periods of time
  • Ability to travel up and down stairs consistently during work shifts
  • Flexible schedule –– we prefer candidates are able to work 90% of all monthly events; ability to work nights, weekends and holidays as required
  • Must be able to work in an environment with fluctuating temperatures