Office Manager Job Description

WHAT DO OFFICE MANAGERS DO?

Office managers, also known as administrative service managers or the business office manager, are responsible for making sure that a company's support staff is running smoothly. This can take many forms, and depends on the size and type of company, so it could mean organizing, planning and overseeing a large pool of administrative assistants, or working with one or two people in a smaller office.

Office Managers make sure that the office runs smoothly, which includes keeping supplies in stock, making sure administrative and office staff are doing their job, working with vendors, planning events, making sure the facilities are clean, orderly, and safe, and analyzing supply and energy consumption to determine cost-saving and efficiency savings.

HOW MUCH DO OFFICE MANAGERS MAKE?

According to the Bureau of Labor Statistics (BLS), office managers made a median income of $37.45 an hour, or $77,890 a year in 2010.

WHAT ARE THE EDUCATION REQUIREMENTS?

In most places, a high school diploma or GED is sufficient education, with some exceptions. However, you will need real experience to get the job. Office managers must show management skills, familiarity with an office environment and strong understanding of how business works. Previous experience with ordering supplies, customer service, facilities maintenance and management, purchasing, office machinery will be crucial to landing the job.

JOB SKILLS AND REQUIREMENTS

  • Communication Skills: You will be collaborating with co-workers, management, direct reports and in some cases customers. You will need to be able to listen and communicate effectively.
  • Attention to Detail: From ordering the correct type of staples to complying with OSHA standards, making sure every detail is right is crucial to your work.
  • Leadership Skills: You are in charge of the support staff. You will need to motivate, discipline and resolve conflicts on a regular basis.
  • Analytical Skills: How can the company save money? Are we getting the most out of our printer? You will finding inefficiencies and cost-savings as part of your day-to-day job.

CAREER PATHS FOR OFFICE MANAGERS

This depends on the size of your company, as larger organizations may have many layers of office management. Further education, such as a degree in business administration, may help you advance.