Auto Parts Counter Rep Job Description

  • Parts counter representative job descriptionOn average, parts counter representatives make around $9 per hour
  • Having familiarity with auto parts will make it easier for you to get a job
  • Job prospects will be impacted by increased internet sales

What do parts counter representatives do?

Most people's knowledge of car parts is limited to: engine, muffler, wipers and oil. If you can name a dozen others, you're well versed. If you can name a dozen more, you're an expert. Well, not really, but close to it.

Parts counter representatives are responsible for assisting customers in finding the appropriate parts for their vehicle. This job exists in two different places: retail automotive stores (think Advanced Auto Parts) and car dealerships. At a retail automotive store, you'll work one-on-one with customers to answer questions and find parts matching the make and model of their vehicles.

In a dealer setting, you'll work with customers and automotive mechanics to find accessories and order parts for repairs and upgrades to commercial and consumer vehicles.

How much do parts counter representatives make?

The average salary for all parts counter representatives is about $9 per hour. Parts counter representatives with extensive experience, or those who work for specialty automotive dealers or companies can expect to earn higher wages up to $19 per hour.

Education requirements

Generally, parts counter representatives should have completed or be in the process of completing their high school diploma or GED. Having informal training and some familiarity of different auto parts and problems certainly won't hurt your bid for a job. Most training is provided on the job, and comes with time.

Career paths for parts counter representatives

The career opportunities for parts counter representatives will vary based on the industry you work in. Parts counter reps working in automotive retail stores have opportunities for advancement in assistant manager and general manager positions. In car dealerships, promotions may be available in maintenance, purchasing and inventory, or sales.

The future of parts counter representatives

The BLS (Bureau of Labor Statistics) expects average growth in parts counter representative positions over the 2008-2018 decade. Growth will be tempered by the increasing trend of online shopping for bargains on automotive parts.

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